See What People Ask to Us FAQS

You can book your choice of ride by:
Visit https://mumbykers.in/
Select your choice of bike
Fill the mandatory details, proceed to pay and Done

Or

For advance bookings contact through call or WhatsApp at – 98334 63615 or E-mail –bookings@mumbykers.in
Send in your queries or suggestions filling in the contact form

You will get a notification on your registered mobile number and e-mail ID post doing your bookings on
Mumbykers. This message indicates your confirmation of the bike booking and provides you other pick
up and drop information.
Yes. There is a lowest security deposit of 2000 plus rental amount and you are ready to go.
No. There is no restrictions on Kilometers.
Yes. We provide pickup and drop services too, with additional charges depending on your location. Contact our team member for more details.
Valid passport (Need to submit original with us)
OR
Aadhaar card (Need to submit original with us)
Valid License copy.
For more information visit the page – Terms and Conditions
Yes. You can take the bike anywhere you want. If riding out of the state then the state’s restrictions can be managed by the customer.
No. Petrol charges are not included in the tariffs.
All payments and transactions can be made online. PayTM is also accepted as a mode of payment. Cash On Delivery (COD) is currently not accepted.
If the bike is available on your extended dates then you can extend your ride by paying the number of days extended, with prior intimation.
We consider the delay of maximum 30mins if informed prior. Later, you will be charged for another day’s rental or penalty. Call and inform us if you are coming late.
For advanced bookings, the bike reservation can be cancelled a week before the pickup date and the full refund will be provided. If the bike reservation is cancelled within a week then no refund will be provided as per the Terms & Conditions.
You need to pay full in advance through the payment gateway provided on the website. We also accept Payment through PayTM. For manual booking you can call us at 98334 63615.
Your bill statement for the reservation will be sent via e-mail to your registered e-mail ID after the completion of the service.
For any complaints or issues with the bike bookings you can reach us via mail – bookings@mumbykers.in or Direct call at 9833463615
We will for sure take your issues in consideration soon.
The customer must be 21 years with a valid driving license and other required documents.
Yes. For few bikes you will get Road Side Assistance (RSA). Call us for more information on RSA.
No validity or limitation on the number of days exists for keeping rented bikes. The customer can keep the vehicle for as many as days he want.
Your safety is our priority. Make sure you are fine and nothing is happened to you. If bike is crashed, simply take relevant and necessary steps on site or call us for any help. If possible, we will try our best to help you out. All repairs and damage expenses will be paid by customer.
We provide one helmet with one bike with no cost. Extra helmet and other accessories will be provided on demand with extra cost.